Insurance agents have relied on cloud computing services from The Kotter Group since 1996, whether they are using the Hyper Desktop,True Disaster Recovery for IT disaster preparedness, or one of our other cloud computing services for the insurance industry.
Because issues can come up any time, you can now call our support center 24 hours a day, 365 days a year for immediate IT support.
Many cloud computing providers will only allow access to their after-hours support for pressing issues. “We look at it differently,” says lead support staff member Ashley Gaines. “If you get a call at 3 a.m. and need to go to work on your laptop, but cannot remember your password, then it becomes a pretty pressing issue to you, right?”
How 24/7 Cloud Computing Support Can Benefit Your Insurance Agency Here are some of the biggest benefits of having access to The Kotter Group’s 24/7 IT support center:
- It’s free. Stop paying your IT consultant to fix problems with Windows Office. When you get Windows Office from The Kotter Group, And this means that questions you would normally need to pay your IT staff to troubleshoot become a built-in part of your service with The Kotter Group.
- Trouble-shoot after-hours. If you want to work out a cloud computing issue either before 9am or after 5pm, you can do that now. This gives you that 9-5 work time to focus on your business, not IT.
- 100% U.S. Based. Our support center associates are all located in the U.S. and you never have to talk to a machine. A local IT professional is standing by to answer your questions day and night. Not a customer yet?
Find out about The Kotter Group’s cloud computing services for insurance companies that thousands of agents rely on!